If you do not see the Zebra BI ribbon in your Excel or you are not able to insert charts, please do the following:
First, select File > Options > Add-ins. A list of all your Office Add-ins will appear. You should find two Zebra BI Add-ins (Zebra BI and Zebra BI Calculation Engine) on the Active Application Add-ins list:
Enable the Zebra BI Calculation Engine
If the Zebra BI Calculation Engine is disabled, then select Manage Excel Add-ins and click Go...
A new window will open. Click on the check box to enable the Zebra BI Calculation Engine:
Reinstall Zebra BI
If, however, you do not see any Zebra BI Add-ins or the above did not solve your problem, then reinstall Zebra BI:
- Close all Excel windows
- Uninstall Zebra BI in Windows (you can do so under Control Panel > Programs and functions)
- Repeat the installation process
- Open Excel
Still doesn't work? Perhaps you are using other Excel Add-ins that prevent Zebra BI to work or something unexpected went wrong. Please write us an e-mail at firstname.lastname@example.org and we will be glad to help you!